About Us and FAQs


ABOUT US

PraiseQuotes was started in December 2014 as a means to bring encouragement and hope through God's word on fashion and homeware items. Our purpose is to keep the word of God in front of each of us and allow these precious words to renew our minds.

ORDERS/ SHIPPING

I entered the wrong shipping address when I placed my order! What can I do?

Email us at admin@praisequotes.com with your order number as soon as possible and we can edit your shipping address if the item has not yet shipped. Once an order is placed, however, we cannot edit shipping information.

How can I return my order?

We do accept returns on our items if they are new, unworn, and unwashed with tags still attached. To see if your items are able to be returned for store credit, please visit our Return Policy page.

I love my tee but it's too small/large. Can I exchange it?

We do not offer straight exchanges at this time. We do offer returns for store credit on orders that meet our Return Policy guidelines.

Do you ship internationally?

We are based out of Canada and we do ship internationally! Shipping fees vary by country and we do not pay custom taxes or fees. If you are unable to select your country of residence at check out email us at admin@praisequotes.com and we can help you further.

I received a shipping notification but when I click the link I am not able to track my package. Is my tracking number wrong?

Your tracking number is correct! When you receive your notification it means that we have packaged your order up for shipping and its enroute. It usually takes one business day for the post office to scan the tracking number into their system. Check the link again tomorrow and you will likely be able to track your package from that point on.

How long will it take for my order to ship?

Unless otherwise noted, orders generally ship within 3-5 business days. Please view the item description as some items may still be in production and will not be shipped until a later date. 

What do I do if my order shipped but I never received it?

If your tracking number says "delivered" or "out for delivery" but you haven't received your package, please contact your local post office. In most cases, they will be able to help you locate the package. 

 COLLAB/ MARKETING

I love your products and want to do a giveaway/ review on my blog/ feed/ website! How can I work with you?

We are so glad you love our products! We love that bloggers constantly reach out to us offering featured blog posts on their site. At this point, as much as we would love to collaborate with each and every one of you, we are simply unable to enter into every partnership. However, if you do end up writing a blog post about PraiseQuotes we would love for you to forward us the link!

Are you looking for brand reps?

We are not looking for brand reps at this time. Sorry!

I'm running a charity auction/ fundraiser and would love for PraiseQuotes to donate. How do I request a donation?

Please contact us at admin@praisequotes.com to let us know about your charity, auction, or fundraiser! We love to support amazing causes but have a limited number of donations we are able to make each month. 

I'm interested in selling PraiseQuotes products on my website/ store. Do you wholesale?

If you are interested in wholesale, we are currently accepting applications for brick and mortar stores only. Please contact us at admin@praisequotes.com for further information.

I would love to design some tees for you. How do I submit my designs?

Thanks for thinking of us! At this time, Tracey is the sole creator of all our designs and works with our PraiseQuotes team to create the graphics for our tees. We do not partner with outside designers at this time.

 HAVE MORE QUESTIONS? EMAIL US AT admin@praisequotes.com

Time with family is precious and all emails received on a weekend may be answered the following business day.